Two questions about invoicing; any help will be appreciated:
1. I want to send a second invoice to a buyer who has not yet paid; how do I do that?
and
2. Is there a way to mark an invoice as paid? I have one invoice that was paid and it shows on the invoice manager, but another that was paid has nothing in the "paid" column. How do I mark it as such?
To error is human -to really fowl things up takes a computer 19 Jun 2013 08:47:14pm
re: How to send a second invoice and how to mark invoices as paid
Peter,
I'll give this a try I dont know if its right but its how I did it.From the Auction drop down tab Go To -Invoicing - find the invoice you want to send again-first column Date:click on it then click on 'Reopen' then on the bottom it gives you the option to send the invoice.
On your second question just click on "Close" that indicates paid and shipped
Ross
To error is human -to really fowl things up takes a computer 19 Jun 2013 09:35:45pm
re: How to send a second invoice and how to mark invoices as paid
Peter,
From the drop down "Auction" tab go to invoicing then click on the "Date" that it was created then scroll down to the bottom should be the bottom right tab " Close Invoice".
That what I have done.
Ross
re: How to send a second invoice and how to mark invoices as paid
Okay, I get it now but it still doesn't show as paid; I have one that is listed as paid by check and the other paid item has nothing in that column. I was hoping to set that status as paid too. Maybe it doesn't matter since it is closed.
re: How to send a second invoice and how to mark invoices as paid
Ross and Peter,
It has been quite a while since I looked at this aspect of the invoicing system. Let me me take a look at it this weekend. Point to note: sellers need to be able to mark an invoice as "paid". I'll get back to you. One of our other members was asking about his a little while back (apologies to "other member").