I'm not seeing that Michael. Do you by any chance do something in between so that your session has time to logout? Is anyone else having this happen to then?
Stamps are a way of life, love it 09 Feb 2012 07:16:23pm
re: Discussions of Logging In
I did experience this once or twice (a while ago), but I think it had to do with my security settings in the browser, I can't remember exactly what the cause was, sorry
Bob, Lasaboy and Michael,
The next time that you see this happen, could you please write down the time that it happens and send it to me. I can then look for an error message in the logs to see if I can correct it.
Will do. I do not take a break and let the PC sit. I go directly from the Discussion Boards to the Auctions. It even happens when I click on the auction links posted in the Discussion Boards.
All right, at 8:48 PM, it was a different scenario this time.
I went directly to the auction page from the discussions. I was not asked to log in. I also was able to bid on any item if I wanted to.
I went back to the discussion boards and went to the "Interesting Items in the Auction" post. I clicked on the featured item in the most recent update. In the auction listing, I got the message that I must be logged in in order to place a bid. The bid function was not present on the listing.
Thanks Michael, I'll go into the logs and see if I can see anything. Michael could you have been doing as Alyn suggests, going from the "www.stamporama.com/..." to the non-www address "stamporama.com/..." ?
Alyn, what did you do to go from the "www.stamporama.com/discboard/..." to "stamporama.com/auction/..." ? I can't make it do that?
Recently I've had several "double-log-in" experiences - always happens when I click a link in an email notice that I've been out-bid on an item. If I log in and increase my bid, then hit "return to category list", I'm returned instead to the Home page. From there I click on "Auction" where I have to log in again. Not being Mrs. Technology, I don't know if this is helpful information or not.
By the way, I have been extremely impressed with the "more-thorough-than-the Canadian-Army" research of prospective members. Wow! Sue
Michael, I can find no error messages, but I can force the situation to happen. If I go to the Discussion Board and login with the URL address being "www.stamporama.com/discboard/..." and then force the website to take me to "stamporama.com/auction/..." I get the same as you described and what Alyn discovered, it is asking me to login again. Can you guys (or anyone else) tell me what link in the discussion board will make this happen? I noticed that clicking on one of the links in David's "Interesting things in the Auction" posting will make this happen because he uses the non-www version (or the other way round if I have it wrong).
The website sees a difference between the "www" version and the "non-www" version in the way that it stores information between screens. You will notice Michael that it will do the same thing if you force it to the different type of domain name (www or non-www) even within discussion board.
I know that a number of you guys out there are at least as technical as I am or much more so in some cases. Do any of you have a suggestion for a fix to this problem?
@Sue, thanks for the detailed information. That will help me a lot.
Tim, I am very rusty on HTML programming and even worse on the newer coding.
If there is a discrepancy based on the URL of the page being transferred to, maybe the page URL is causing the problem if it isn't the same as the rest of the pages on the site?
It is almost as if you have pages that anyone can go to without being a member, and then member-only pages that one has to authenticate to go to. The APS web site is like this. I don't know how many pages on SOR have public access. You may have some page URLs (the public/private versions of those pages) mixed up.
Michael, you are pretty close I think, to what is going on. All the normal links within the system work consistently and allow for either the "www" version or the "non-www" version. It is just when someone posts a link in a discussion board posting that it has the possibility of changing and losing the knowledge that the member has already logged on. At least that is the only situation that I have found so far.
At 6:47 AM this morning I went from the Discussion Board(not signed in, but reading) to the Auction. The page showing was the "Category List."
I clicked on the "Login" buton, filled in the correct information, hit enter, and then found myself back at the last topic I had read on the Discussion Board.
This situation is not new. It happens every time the above steps are taken.
@Bob, no this is something different. I can track this down. The program tracks where it came from when it goes to the logon screen so it can take you back there. You have found a navigation page that I haven't tried (or noticed the incorrect behavior).
@Michael, basically yes you are correct. Web applications record the cookies by the domain i.e. "www.stamporama.com" or "stamporama.com". In the situation where you were asked to login a second time, having done so, It should not ask you to login again no matter where you go on the system as you then have saved a cookie under both domain references.
webmaster for the ISWSC http://iswsc.org and ATA http://www.americantopicalassn.org 10 Feb 2012 08:05:38am
re: Discussions of Logging In
Sorry for the delay in getting back to you Tim. I first found the www/non www when clicking on a link to an auction lot. I think, but am not sure, that Michael is right that it is about the cookies. I think they have to be set to allow both the www and non www versions. I havent't set cookies in ages but I am sure that there is an example some where.
Hi Alyn,
Yes you are right, the issue is with the setting of cookies. I use cookies in a lot of places to control the custom options set in the members profile. The problems is that when you set the cookie it records it under the domain that you are working under ie. "www" or "non-www". I don't have the option to select which one it records it under.
President - West Essex Philatelic Society www.wepsonline.org 10 Feb 2012 08:33:30am
re: Discussions of Logging In
Tim,
I'm coming across what I believe to be a different logging in scenario. I'm using IE 8.
I was not signed in and I was on this page reading the discussion. I then clicked on the Home menu and selected Auction. On the main Auction Page I click the Login button. I sign in and then it takes me back to this discussion where I would think that it would keep me on the Auction Page. This has happened many times in the past. Has anyone else encountered this? I have never had to login twice though.
Ah! Wizard speak to protect the realm and its inhabitants.Who knew we had so many apprentices of the Wizard Art. Wonderful to watch. All Hail, Chief Wizard Tim and all his apprentices. We of the realm are forever in your debt.
Many thanks,
Dan C.
I can't seem to find a button on the pages to logout to try the different scenarios.
I have noticed lately that if I'm not logged in and browsing around the Stamporama website once I do log in it jumps me back to a different page that I was viewing earlier.
Until the system times out my login I cannot verify this. Liz
I just replicated the "issue," and can confirm that it's the bridge from www to non-www that's the problem.
I was perusing "fun stuff in the auction" and checked an item:
was here:
http://www.stamporama.com/discboard/disc_main.php?action=20&id=3594#32209
went to:
http://stamporama.com/auction/auction_main.php?action=40&id=RAiOuIVe8Khr2
and got the "must be logged in to bid" message.
~Peter
P.S.: I deliberately did not turn those into links, in case they needed to be copied-- easier to copy non-link text, I find.
I've had the same thing happen as Bob "Parkinlot." I use my regular IE setup. No big whup in my case. What I want is just a click away. I have also noticed that sometimes, when I close my page on SOR but keep other sites open, that (when I come back to SOR in a new tab or use the "your most popular sites" option) I come back onto the page already logged in. Again, no big deal (and it's even convenient!!!!!!). I'm thinking it's my cookies; but I'm not sure if that's part of the problem you're looking at right now.
Andrew
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""If you choose not to decide, you still have made a choice." Rush"
Andrew, you will find if you actually shut the browser down, you will have to login again. The session variable used only lasts for the length of the browser session.
I figured as much; and, like I said, it's quicker that way. I thought/experienced that much when I closed the browser session. Thanks, Tim. I was just putting it out there, just in case.
Andrew
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""If you choose not to decide, you still have made a choice." Rush"
OK, it happened again. I was typing a post to the discussion board and needed to grab an image from the auction. I opened a new browser window, went to the auction site, and was told I had to log in. I'd never thought about it, but apparently opening a new window amounts to opening my browser, which is too stupid to realize that it's already open, (and perhaps I'm too stupid to understand just how browsers work).
This happened at 7:33 PST, Tim. I'll do some checking, but I'm sure that it will happen again.
Bob,
When you say you "opened a new browse window", do you mean that you opened a new tab in the existing browser session or did you open a completely new browser session/instance?
• If I'm logged into the Stamporama Discussion board and typing something, I can open a new browser window and go anywhere on the internet, even to the Discussion Board to post a new comment or start a new thread (once I have logged in again). When I close the new window, I'm taken back to the Discussion board where I can continue my typing. In other words, I'm still logged in and don't "lose my place" in the DB.
• If I'm logged into the Stamporama Discussion board and typing something, and then use the Home pull-down menu and select the auction, I'm taken there and don't have to log-in again. But if I try to go back to the discussion board, the message I was working on is gone and I'm at the list of topics. I assume that the same thing would happen if I tried to go from writing a DB post to the member's area.
Tim: I was trying to sort this out between 8:01 and 8:08 p.m., PST.
Tim asked, "When you say you 'opened a new browse window', do you mean that you opened a new tab in the existing browser session or did you open a completely new browser session/instance?"
I'm not sure of the terminology. Here's the sequence that causes me to have to log in again:
1. I'm typing in the Discussion Board.
2. I leave what I'm typing (without posting) and click on "New Window" in the Safari menu bar at the top of window.
3. If I go the Stamporama auction in the new window, I'm told I have to log in.
4. If I close the new window, I am taken right back to the post I was working on.
As I said in my previous post, if I'm working on a post and try to go to the auction using the pull-down menu under Home, I'm taken to the auction and don't have to log in, but I can't go back to the Discussion Board post I was working on. Instead, I'm taken to the list of DB topics and have to start all over again, although I'm still logged in.
Sounds like the website allows for multiple logins? If so, you need to continue your posting in the origianl window. Logging in on a separate window/tab won't "link" your multiple open windows on your browser. That's pretty normal, in my expereience. You just have to make sure that your key documents (in this case, your discussion post) are the ones you focus on and don't close those sessions because you're logged in through another window.
I have the same experience when logging into other databases (which this essentially is) through multiple windows. What I do in one, doesn't necessarily get saved in the other.
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""If you choose not to decide, you still have made a choice." Rush"
I believe I have solved the multiple login problem. Please let me know if as you are moving from one area of the website to another, the system makes you login a second time.