Dialysis, damned if you do...dead if you don't 20 Dec 2017 01:45:51pm
re: 'Getting Ready for Updates'
Be extremely careful with this and Windows 10, it can take up to an hour or so to upgrade some computers and forcing a reboot in the middle of an upgrade can definitely result in your computer not being able to reboot. That said, I know for sure that some browsers can get their shorts in a knot and when you go to shut down the computer can result in exactly what you are seeing.
So what to do?
First, wait at least an hour. While you wait, look at the hard drive LED on your computer. If it is working away (blinking a lot) it may indicate that it is working on updating your computer. If it is not, but rather only occasionally blinks, it may be that a browser process has hung the operating system in an infinite loops it cannot escape.
If after an hour it is still not shutting down, go ahead and force a hard reboot (using the power button). Hold your breath as it reboots and hope that you have not interrupted a real update.
Don
This last update from MS really did take ages to install and restarted 3 times on my laptop, overall took at least a couple of hours.
The end result being a host of extras that I will never need or be likely to use.